About
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Data Analyst
Donor Experience Professional | Data Analyst | Salesforce Certified Platform Foundations
- Phone: +1(438)969-8010
- Email: decljames93@gmail.com
- Freelance: Available
- Pays: Canada
Learn more about me
Donor Experience Professional | Data Analyst | Salesforce Certified Platform Foundations
Check My Resume
Transforming data into meaningful stories that inspire and encourage people to give is my passion. With over four years of experience in donor relations and data management, I have developed strong expertise in donor engagement, fundraising initiatives, and optimizing the donor experience.
Salesforce
The Salesforce Platform Foundations exam is designed for users with a fundamental awareness of how an integrated CRM platform solves the challenge of connecting departments and customer data, and who have up to 6 months of Salesforce user experience.
Le Wagon
Skills acquired:
ESIH - Ecole Supérieure d'Infotronique d'Haïti
Promotion president, Havard Model UN Delegate (2018), UN Conference Delegate (Montreal, 2018)
ESIH - Ecole Supérieure d'Infotronique d'Haïti
Business Management
Skills acquired:
Africans United Communities of Charlottesville (AUCC) , Remote - Charlottesville, USA
Responsibilities & Contributions
-Conducted statistical research on caller data to analyze demographics, trends, and community resource needs.
-Compiled, cleaned, and structured datasets to ensure accuracy and reliability for analysis.
-Performed statistical analysis to identify patterns, gaps in services, and unmet needs within the Charlottesville community.
-Produced data-driven reports translating analytical findings into actionable insights for community stakeholders.
-Collaborated with research scientists to align caller-level data with broader regional and population-level needs.
-Designed posters and presentations to communicate research outcomes at conferences and community forums.
-Supported evidence-based decision-making by linking data insights to community planning and resource allocation.
Technologies used:
Hope For Haiti , Les Cayes, Haiti
Salesforce CRM & Optimization
-Maintain Salesforce NPSP to manage donor, household, account, and donation records.
Donor Data Management & Integrity
-Manage large-scale donor data imports using Salesforce Inspector and Data Import Wizard.
-Clean, deduplicate, and normalize donor data to ensure high data quality and reporting accuracy.
-Handle complex data models including one-to-one relationships, households, and recurring donations.
-Ensure compliance with data governance and nonprofit reporting standards.
Reporting, Analytics & Insights
-Create Salesforce reports and dashboards to track donations and donor retention.
Donor Experience & Engagement Support
-Enhance donor experience by ensuring accurate donor histories, timely acknowledgments, and clean communication data.
-Support email communications and donor follow-ups through Salesforce Activities and automation tools.
Technologies used:
Krik Krak Computer Project , Haiti
Co-founder & Operations Lead
Contributed to raising over $3,000 in funding
Established the village's first IT lab, providing technology access to over 1,000 children
Developed and implemented an IT training program to strengthen digital literacy skills
Technologies used:
My Services
Transform your raw data into actionable insights with advanced statistical analysis and visualization to drive strategic business decisions.
I deliver practical Salesforce training that helps nonprofit teams confidently manage donors, programs, and data. I also enable staff to build reports, track key fundraising metrics, and turn CRM data into actionable insights.
I offer Starlink kit rental for $35 per day, perfect for live streaming, conferences, church services, outdoor events, business meetings, and special occasions that require a strong and stable internet connection.
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